Do you need financial assistance?

Tenants who have lost their job

If you have lost your job and are concerned about falling into arrears, we ask that you:

• Immediately email your property manager
• Apply for financial assistance from Centrelink
• Speak to energy providers for assistance and payment plans
• Read the Australian Government Department of Social Services FAQ
• And, if neccessary, discuss the possibility of making a payment agreement with the landlord through us

We are providing information

We are well prepared to help you understand the unprecedented financial support on offer from government and other alternatives. For example:

• The Coronavirus Supplement - $550 per fortnight to new and existing income support recipients from 27 April 2020 for six months
• The two Economic Support Payments - $750 available to Social Security and Veterans Income Support recipients, Farm Household Allowance (FHA) recipients, Family Tax Benefit recipients & holders of Pensioner Concession Cards, Commonwealth Seniors Health Cards & Commonwealth Gold Cards (Second round of payments on July 10)
• Crisis Payment – For students and those in financial hardship and needing to self-isolate, we’re encouraging contact with Services Australia so they can be granted a ‘Major Personal Crisis’ exemption, without having to provide evidence such as a medical certificate.
• Assistance directly from utilities providers
• Additional state & territory government emergency support initiatives

Although the government has signaled a moratorium on evictions for six-months, this does not mean our tenants can stop paying the rent. At the time of writing, we await the detail of how real estate agents will be advised to manage non-payment of rent related to Coronavirus hardship. Communication is key. If you are concerned, get in contact by email or phone now. Our intention is to find solutions with the goal of assuring continuity of your tenancy.